SocioCommunicative Style Scale (SCS)
Sociocommunicative style refers to others' perception of a communicator's assertiveness and responsiveness behaviors. This instrument is designed to measure the
perceptions of these behaviors. Generally, these perceived behaviors are uncorrelated. These are two of the three components of the SCS construct. The third
component is variously labeled as "versatility" or "flexibility." This third component is best measured by the "Cognitive Flexibility" scale. The alpha reliability
estimates for the measures of assertiveness and responsiveness are generally above .80. The predictive validity of this instrument has been demonstrated in
numerous studies. It is believed that the components of SCS (assertiveness, responsiveness, and versatility/flexibility) are the essential behavioral components of
general communication competence.
In the instructions below we indicate that "Some Person" is the target to whom the observer should respond. This can be replaced by either a person's name or by a description of the person (e.g., 'your supervisor," "your teacher," "your spouse," "your physician").
INSTRUCTIONS: The questionnaire below lists twenty personality characteristics. Please indicate the degree to which you believe each of these characteristics applies to (Some
Person) while interacting with others by marking whether you (5) strongly agree that it applies, (4) agree that it applies, (3) are undecided, (2) disagree that it applies, or (1) strongly
disagree that it applies. There are no right or wrong answers. Work quickly; record your first impression.
_____ 1. helpful
_____ 2. defends own beliefs
_____ 3. independent
_____ 4. responsive to others
_____ 5. forceful
_____ 6. has strong personality
_____ 7. sympathetic
_____ 8. compassionate
_____ 9. assertive
_____ 10. sensitive to the needs of others
_____ 11. dominant
_____ 12. sincere
_____ 13. gentle
_____ 14. willing to take a stand
_____ 15. warm
_____ 16. tender
_____ 17. friendly
_____ 18. acts as a leader
_____ 19. aggressive
_____ 20. competitive
Scoring:
For the assertiveness score, add responses to items 2, 3, 5, 6, 9, 11, 14, 18, and 20.
For the responsiveness score, add responses to items 1, 4, 7, 8, 10, 12, 13, 15, 16, 17.
Sources:
McCroskey, J. C., & Richmond, V. P. (1996). Fundamentals of human communication: An interpersonal perspective. Prospect Heights, IL: Waveland Press.
Richmond, V. P., & McCroskey, J. C. (1990). Reliability and separation of factors on the assertiveness-responsiveness scale. Psychological Reports, 67, 449-450.